Privacy Policy

1. Information We Collect

We may collect information you provide directly to us, such as your name, company, email address, billing details, support requests, uploaded project files, and any other information you choose to send through forms, email, or product workflows.

We may also collect technical and usage information automatically, including IP address, browser type, device information, referring pages, approximate location, cookies, session data, and interactions with our website or services.

2. How We Use Information

We use information to operate, maintain, secure, and improve our website and services; respond to inquiries; provide customer support; process transactions; send service notices; detect abuse or fraud; and understand product usage trends.

We may also use information to communicate with you about updates, releases, pricing, or other business matters relevant to your relationship with Hickory Dev LLC. You may opt out of non-essential marketing communications at any time.

3. Cookies and Similar Technologies

We may use cookies, local storage, analytics tags, and similar technologies to keep the site functioning, remember preferences, measure traffic, and improve performance. You can control cookies through your browser settings, but some site features may not work properly if certain cookies are disabled.

4. How We Share Information

We may share information with service providers that help us host infrastructure, process payments, analyze traffic, send communications, or provide customer support. We may also disclose information when required by law, to enforce our agreements, to protect rights or safety, or in connection with a merger, acquisition, financing, or sale of assets.

We do not share personal information except as reasonably necessary for the purposes described in this policy.

5. Data Retention

We retain information for as long as needed to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain reasonable business records. Retention periods vary depending on the type of data and the purpose for which it was collected.

6. Data Security

We use reasonable administrative, technical, and organizational measures to protect information from unauthorized access, loss, misuse, or alteration. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

7. Your Choices

You may request access to, correction of, or deletion of certain personal information by contacting us. Depending on applicable law and the nature of the request, we may need to retain some information for legal, accounting, security, or operational reasons.

• You can opt out of marketing emails by using the unsubscribe link or contacting us directly.
• You can manage cookies through your browser or device settings.
• You should keep account credentials confidential and notify us promptly about suspected unauthorized use.

8. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us so we can review and delete it if appropriate.

9. Third-Party Services and Links

Our website or services may link to third-party websites or integrate third-party tools. We are not responsible for the privacy, security, or content practices of third parties. Review their policies before submitting information to them.

10. International Use

If you access our website or services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the effective date above. Your continued use of the website or services after an update becomes effective constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact Hickory Dev LLC at [email protected].

This policy is provided as a general website and service privacy notice. It is not intended as legal advice and may need to be tailored if Hickory Dev LLC changes its data practices, adds regulated workflows, or operates in additional jurisdictions.